WordPress Maintenance & Personal Support

We always hope that we are able to provide you with services that truly satisfy your needs. We want you to turn into one of our happy customers. However, despite all our efforts, if you still wish to cancel the service, you can do it at any time in the duration of the plan.

We offer a single website under a single plan. So under each account, you can have one website. Whenever you require more than one website, you'll need more of our support. So, in that case, there's no need to hesitate to inform us about it. Contact us, and we'll provide you with the needed support for all your websites.

As a leading WordPress support service, we always attempt to provide our best to all our clients. So, there won't be any time when you don't find your needs met in your monthly fee. However, if it so happens that your needs go beyond your plan, you can purchase extra hours. It will help you to meet all your requirements.

We do not want any of our customers to wait for an extended period of time. So, in the case of emergencies, we will begin working on your website almost immediately. In case you have requests that aren't very urgent, we'll give you an estimate of the time that we can start working. It can be as small as half an hour to up to a day.

Undoubtedly, we offer round-the-clock support to every one of our customers. However, on weekends, we will only provide support for urgent requests. If your submission does not fall in this category, we will work on it for the entire week. But the weekends are reserved for urgent requests only, and you can expect us to get right back to your query as the weekday begins.

We place absolutely no restrictions on the number of tickets for support that you can avail. There is only one thing that you must consider on your part. You can submit as many tickets as you want till they don't take any more time than what is present on the plan you have availed yourself of from us.